UX Research Services for Audience Insights

As a premier UX research agency, we specialize in uncovering invaluable customer insights to drive success in a competitive digital landscape. Our team of experts stands ready to translate these findings into engagement for your next digital product.

Let's build your future

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Clutch Icon, 5 Stars, 70 Reviews
Perpetual on Inc. 5000
Perrpetual Emmy Awards Winner
Perpetual Webby Awards
Perpetual GoodFirms Award - Best Company to Work With

Strategies that keep your business on the cutting-edge.

To ensure optimal user experience research results and product satisfaction, our team leverages a wide range of innovative strategies. Our expertise includes UX research tools, methodologies, data analysis techniques, and user interface design principles.

User Interviews
Usability Testing
Analytics Evaluation
Heatmaps
A/B Testing
Card Sorting / Tree Testing
Surveys
Information Architecture
Persona Creation
Contextual Inquiry
Journey Mapping

A proven process that drives your business.

At Perpetual, we believe that outstanding user experiences are born from meticulous UX research complemented by innovation and technical expertise. Our dedication to excellence is evident in every project we undertake. With an impeccable track record proven by 70+ stellar Clutch reviews, trust us to bring your digital product vision to life with precision and excellence.

Competitive Analysis

We evaluate market rivals and strategies to help your digital product gain a competitive edge. Our UX research agency identifies the strengths and weaknesses of competitors to inform client decision-making.

Usability Testing

Trust us to ensure an exceptional user experience through thorough testing. We continuously assess and enhance your product's usability with our iterative process to guarantee user satisfaction.

User Interviews

With our trusted process, we engage with real users to gather essential insights. These interviews create a map of different behaviors, mental models, and pain points.

The features that set us apart.

Transform your research questions into actionable insights with our comprehensive set of UX research services.

User-Centered Design Research

Web / Mobile UX Audit

User Behavior Analysis

Persona Development & User Journey Mapping

Data-driven Design

Mobile & Cross-Platform Research

Accessibility & Inclusivity Studies

User Flow Generation

Remote User Testing

Our research yields the best results.

Over the past decade, we’ve helped our clients push boundaries and dominate their industries. From improved user satisfaction to informed design decisions, we deliver highly impactful data observations to our client companies. Our portfolio showcases a wide array of UX research projects with outstanding outcomes.

More than clients, partners.

We’re proud to collaborate with the world’s most respected brands. From Fortune 500s to emerging industry disruptors, we have collaborated on a diverse range of research projects with industry leaders across sectors.

US Bank
Liberty Lending
Elle
HIMSS
Sangoma
Reuters
DAI
Sonder
Fox Sports
Quattr
Colgate
Yola
Break the Love
Roo
PFM

Solutions that address every need.

Don’t see what you need above? No worries, we’ve got you covered. In addition to our UX research services, we offer a range of different capabilities. Whether you need technology consulting or UI/UX Design, we have the solution.

Design Thinking
User Interface (UI) Design
Information Design
Corporate Innovation
Usability Training
Data Visualization
Research Reporting & Insights